The first arbitration intelligence engine purpose-built for the wholesale auction ecosystem. ArbLogix encodes the full NAAA policy as living decision logic — and extends Manheim's value proposition beyond the gavel with a 60-day warranty that turns arbitration friction into platform revenue.
LaneAssure was founded by wholesale automotive professionals who lived the arbitration problem firsthand — as dealers, as sellers, and as buyers navigating a process that was inconsistent, expensive, and adversarial by design. We built ArbLogix because we knew the NAAA policy well enough to encode it, and we built LaneAssure because we knew the warranty gap well enough to fill it. This isn't a technology company that discovered auto auctions. It's an auction-native platform built to solve a problem the industry has accepted as unavoidable.
Ten data streams. One consistent answer. ArbLogix fuses condition reports, market pricing, NAAA policy, and vehicle history at the moment of sale — so every claim outcome is provable, not guesswork.
The arbitration process breaks down when parties have different information. ClaimView eliminates that problem entirely. Every claim filed through LaneAssure is visible in real time to the buyer, the seller, and Manheim — each with a tailored view of the same underlying data. No phone calls chasing status. No disputes about what was decided. No ambiguity about why.
Every party sees the claim status, the policy reasoning, and the next step — in real time. No information asymmetry. No disputes about what was decided.
Claims move through ArbLogix automatically. No phone calls. No chasing arbitrators. No waiting for someone to check the file. Status updates the moment anything changes.
Every decision ArbLogix makes is logged with the policy section applied, the data used, and the outcome reached. Defensible. Consistent. Available to all parties.
The Auction view gives Manheim full visibility into claim volume, resolution rates, and policy application — without absorbing any of the operational burden.
Four real arbitration cases from the Manheim ecosystem — each one showing exactly how ArbLogix reads the sale light, checks NAAA policy, validates repair costs, and reaches a defensible, fully auditable decision in seconds. No arbitrator subjectivity. No location variance.
Manheim's arbitration framework is purpose-built for the sale — it was never designed to be a warranty product. LaneAssure extends Manheim's value to buyers through the entire 60-day retail turn window, turning the natural boundary of the arbitration policy into a platform service that generates new revenue and deepens buyer loyalty.